Does KDS collect personal information about me?
If you are just browsing our website, we do not collect any personal information about you.
We may ask you for and collect personal information, such as your name, email address, postal address, phone number, and possibly credit card information, when you
- order something on our web site or by phone
- open an account with us
- subscribe to an email newsletter
- participate in a survey, contest, or other event
We may also request additional information if mandated by a state DOE or district, such as social security number or employee ID.
If you buy from us, we may also keep records of your purchases so that you can track your orders and so that we can serve you better by tailoring information for you.
What does KDS do with my personal information?
We use personal information related to an order to process the order. We may contact you by email, phone, or postal address to confirm the order or if we have questions.
We may also use your personal information and information about your product interests to send you emails about products and promotions or to ask you questions about your preferences. If you do not want us to send you these emails, contact us.
Does KDS share my information?
We never tell anyone your email address or phone number. We may share your postal mailing information and your product interests with other carefully selected educational partners whose products may interest you. If you do not want us to share information about you, contact us.
Does KDS store information on my computer? ("cookies")
To recognize you as a returning customer and to show you information the way you want it, our computers put a small piece of information on your computer. This is called a "cookie."
A cookie tells us about your computer and lets our computers remember what you are currently doing or did in the past at our web site. For example, a cookie lets us track your shopping cart while you are on our web site.
A cookie does not give us any of your personal information, such as your name or email address.
Cookies also help us understand how people use our web site. They help us know which sections of the site are most popular and how people look for information on our site. We use this information to improve our web site and to serve your better.
Does KDS issue refunds?
KDS does not offer refunds based on customer dissatisfaction. Refunds will only be issued if the KDS software did not function properly through no fault of the customer or the customers computer hardware or internet connection. Customer must notify KDS in writing of any technical problem with the KDS software and, if KDS is not able to resolve the technical problem, KDS will issue a refund within forty five (45) days from the date of such resolution.
What if I have other questions?
Please contact us. We are happy to answer your questions.